Controller Seriess: Communicating for Connections With Coworkers, Customers and Stakeholders

Overview

How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.

Prerequisites

None

Objectives

• Distinguish the three types of misconceptions of communication
• Identify the different types of personality styles in the workplace
• Recognize how to communicate with the different types of personality styles effectively

Highlights

• What are the three types of misconceptions of communication?
• What are the different types of personality styles in the workplace?
• Recognize how to communicate with the different types of personality styles effectively
• Key takeaways